Frequently Asked Questions

We specialize in non-medical, non-skilled home care. Our services include Personal Care Provider (PCP), Homemaker, Home Support Services (HSS), and Relative Care. We do not provide nursing, therapy, or other skilled medical services.

Yes. We are an approved Colorado Medicaid provider and accept clients enrolled in Home and Community Based Services (HCBS) waiver programs including the EBD (Elderly, Blind & Disabled), BI (Brain Injury), FSSP, and SLS waivers.

Yes, we work with qualified Medicare beneficiaries. Please call us to confirm your specific coverage.

No. At this time, we do not accept Medicare Advantage plans (Part C), HMOs, or private/commercial insurance. We accept Colorado Medicaid, Medicare, and private pay (out-of-pocket) only.

Through Colorado Medicaid's Consumer Directed Attendant Support Services (CDASS) and other HCBS waiver options, eligible family members can become paid caregivers for their loved ones. The family member must be approved, background-checked, and trained. Spouses and parents of minor children are generally not eligible. Call us to learn more about your specific situation.

Eligibility for Medicaid-funded services requires Colorado residency, financial and functional eligibility for Medicaid, and enrollment in an HCBS waiver program. Private pay clients can begin services without Medicaid eligibility. Call our intake team — we'll walk you through the process at no charge.

We serve Westminster, Denver, Aurora, Lakewood, Thornton, Arvada, Brighton, Broomfield, Northglenn, Commerce City, and the surrounding Denver Metro Area.

Private pay clients can often begin services within a few days. Medicaid clients require authorization from their case manager before services can begin, which may take additional time. We'll help you navigate the process as efficiently as possible.

Yes. All Grace Home Care Agency caregivers undergo a thorough background check and must meet all Colorado state requirements before providing care.

Possibly, yes. If your loved one is enrolled in a Colorado Medicaid HCBS waiver program, you may be eligible to become a paid Relative Care provider under the CDASS program. Call us — this is one of our specialties and we can guide you through the eligibility and enrollment process.

Personal Care (PCP) involves hands-on physical assistance with personal hygiene and daily living activities — bathing, dressing, grooming, etc. Homemaker services focus on household tasks — cleaning, laundry, cooking, errands. Some clients need both; others need only one. We'll help you determine the right fit.