Frequently Asked Questions

We specialize in non-medical home care. Our services include Personal Care Provider (PCP), Homemaker, In-Home Support Services (IHSS), and Relative Care. We do not provide nursing, therapy, or other skilled medical services.

Yes. We are an licensed Colorado Medicaid provider and accept clients enrolled in Home and Community Based Services (HCBS) waiver programs including the EBD (Elderly, Blind & Disabled), BI (Brain Injury), CFC.

We do not work with Medicare unless your Advantage Plan covers out of network Home Care services. Please verify with your Insurance Provider.

We work with Longterm Care Insurance. For all other insurances please verify with your Insurance Provider if they cover out of network home care services.

Eligible family members can become paid caregivers for their loved ones. Call us to find out more about your specific situation.

Eligibility for Medicaid-funded services requires Colorado residency, financial eligibility for Medicaid and functional eligibility for Longterm Care. Private pay clients can begin services without Medicaid eligibility. Call our intake team — we'll walk you through the process at no charge.

The counties we work are: Adams, Arapahoe, Boulder, Broomfield, Denver, Jefferson and Weld.

Private pay clients can often begin services within a few days. Medicaid clients require authorization from their case manager before services can begin, which may take additional time. We'll help you navigate the process as efficiently as possible.

Yes. All Grace Home Care Agency Corp caregivers undergo a thorough background check and must meet all Colorado state requirements before providing care.

Most likely, yes. If your loved one is enrolled in a Colorado Medicaid HCBS waiver program or CFC you may be eligible to become a paid Relative Care provider. Call us — this is one of our specialties and we can guide you through the eligibility and enrollment process.

Personal Care (PCP) involves hands-on physical assistance with personal hygiene and daily living activities — bathing, dressing, grooming, etc. Homemaker services focus on household tasks — cleaning, laundry, cooking, errands. Some clients need both; others need only one. We'll help you determine the right fit.